Frequently Asked Questions
What Kind of Production Process Do Products Go Through?
All our products are custom-made in our atelier. We collaborate with experienced local artisans and place great importance on craftsmanship at every stage of the production process. Each piece undergoes a thorough quality control before shipment, ensuring it arrives ready for you.
How Long Is the Delivery Time?
Our average delivery time is 4 to 6 weeks. To begin production, a 50% down payment of the total price is required. Once we receive your payment, we will finalize the order details together and start the production process. When your product is completed, we will notify you and proceed with the shipping. (This process applies to custom-made orders. For purchases made directly through the website, full payment is collected upfront, and the product with the selected specifications is shipped to you.)
Can I Customize My Products?
Yes. Since all our products are made specifically for you, you can personalize details such as size, color, finish, fabric, and materials. Please contact us to discuss your customization requests.
Do You Offer Bulk Order Discounts?
Yes, we offer special pricing and discount options for bulk orders. Please contact us to receive a custom quote tailored to your project.